Import stop Prettybird pellets ?

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Dear sir's

I've send you a couple of questions lately, but I've yet to see an answer.

I've send them to the Pretty Bird mail adres, and to the given mail adres from Eddie Rudd, but The only thing I've received is a read confirmation. It seems clear to me you're running a pathetic excuse for a company. If you're not even able to answer the questions, or at least send a descent reply, any trust in the brand Pretty Bird is gone.

I sincerely hope you're indeed out of business, since no pet owner should be fooled by using your products. People buy them because they care for there animals, but it seems the manufacturer doesn't care at all.

I've been asked to keep the parrot community updated about the availability of Pretty Bird in the Netherlands. I will post this exact mail to the forums, and encourage anyone NOT to buy Pretty Bird for their parrots, because the manufacturer can't be trusted  in eather quality or availability.

With little respect,

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Dear Sir,

I am in receipt of your email and I have noted your strong comments.
Don has given you my name and Don or is company is not at fault.
I am the purchase manager for Cranswick Pet Products.
I am sorry for delay but it is not simply process and we are working on
it and at this time we are close to establishing a partner in the
Netherlands.
This will enable you to buy the product more readily.

I hope you will be a little more patient.

Gary, please can you contact this pretty bird customer urgently.

Regards,

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Dear Mr ####,

I am the export development manager for Cranswick Pet Products and
included in my role is the task of establishing continued supply of
Pretty Bird to the European market - since Witte Molen have ceased
stocking these products.

I sincerely hope you will accept my apologies that you have not received
a reply to your questions. Your e-mail has certainly not come to me!
Please forward your specific questions to me I will endeavor to answer
them immediately.

I am currently in negotiations with Dutch Pet Products, (their details
are below), who will hopefully be taking delivery of their first order
of Pretty Bird products very soon.

The information I have been provided with so far regarding customer
lists, lists of stockists and distribution of Pretty Bird, has been very
'sketchy'/vague to say the least. I have had a number of direct contacts
from members of the parrot community who like you are showing their
frustration regarding the continued supply of Pretty Bird products.

It would be very useful to me if you could let me know the following
information:
1. The range of Pretty Bird products you are trying to obtain,
2. The quantities of these products that you and your associates in the
parrot community are wanting to order.
3. Where/which company you used to buy these products from.

I fully understand your comments regarding the attention you have NOT
received from our company and I would like to reassure you that
Cranswick Pet Products is a very large and reputable company. I would
like to ask you to give me the opportunity to rectify your points and to
ensure you can obtain Pretty Bird products as soon as possible.

Details for DPP:

Dutch Pet Products bv
Venrayseweg 128A
5961 NT Horst, The Netherlands
Tel: +31 (0)77 464 0000
Fax: +31 (0)77 464 2525
E-mail: info[at]dutchpet.nl


Yours Sincerely,


Garry Johnson

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